We’d love to hear from you!
17:25 16 Oct 19
Purchased a dishwasher from Marc. Due to illness we were unable to come to the store to view and purchase the appliance. Marc went out of his way to accommodate me over the phone and allow me to complete the purchase. Marc is very knowledgeable, asked me some questions about our lifestyle and preferences right down to questions about the door handle. Did I want a smooth front or a handle I could hang a towel on. Being a senior that was something I wouldn’t have thought about but would have definitely missed. We narrowed the field to 2 and I was able to make an informed decision with his help. Delivery and installation was arranged and the technicians were on time , competent and quick. Marc did a follow up to ensure all was well. Great people, great dishwasher equals great buy. Forgot to mention dishwasher was on sale for $400 off! Bonus.
17:35 02 Oct 19
16:38 30 Sep 19
Thank you Alex from Coast Appliances for your outstanding customer service. In this day and age, on line and phone interactions often leave one hanging with little chance of the same person available for back and forth interactions.Alex not only was patient and helpful from the beginning but promptly replied each and every time I needed a response.APTCO Appliance representative, Kantu was pleasant, knowledgeable and conducted a thorough problem solving process to not only correct the issue but educate us regarding the workings of the machine.I’m impressed with the service chain we experienced.Thanks to all involved.
14:46 29 Sep 19
My wife wanted new appliances so we researched and visited a number of appliance retailers. At Coast Appliances we met with Ashley P and were impressed with her knowledge and professionalism. She knew her products and discussed pros and cons for each of the 6 appliances we were looking at. This conversation influenced our final decision on which units to purchase and we bought all six units there after changing some of our original selections. We got a small break as we bought all 6 appliances there (her manager was not as good to work with as Ashley but we had very little to do with him). Appliances were delivered and set up as promised and my wife is very happy with them. I would recommend Coast and especially Ashley.
23:36 18 Sep 19
We bought all of our kitchen appliances there.
00:31 26 Aug 19
My wife Colette and I purchased a full set of appliances through Coast and we couldn’t have been happier! Our salesman Dusko, was very informative and helpful. He guided us though the process and helped us choose the right appliances for us and within our budget. I highly recommend him for his guidance and knowledge he provided for our project. Thanks again!👍
22:33 14 Aug 19
Ashley M is a wonderful person! She is always quick to make sure the care and treatment from coast is always to the highest level.
21:09 11 Aug 19
14:04 11 Aug 19
My new "go to" place for appliances. Sales guy not pushy and knowledgeable. Prices comparable.
T T Shaver
22:01 07 Aug 19
01:20 07 Aug 19
We have had to make two shopping trips here in the past two years, and while none wants to spend a lot of money to replace expensive appliances. The staff there are really helpful and not pushy at all.The first visit was for a dishwasher a couple of years ago now, I did my research and gave him a price. He said that he couldn't but gave me the best he could and we decided to go with it.The next rip was for a refrigerator and we saw an awesome deal on a flat top convection oven so we picked up both at the same time.They have great pricing and helpful staff. Great local store.
18:16 16 Jul 19
00:36 23 Jun 19
15:11 24 May 19
03:47 21 Apr 19
I did not buy anthing there since I was able to repair my stove. The sales person was reaaly great. Took the time to talk with me even though I was not buying. Did not have to, but if I am need in the future, i will start there.
17:36 16 Apr 19
01:12 04 Apr 19
Proper customer service! We went to coast to order a Miele countertop coffee maker. We dealt with David, who greeted us and offered a sample of the espresso from the machine we wanted to buy. When we went to place the order, Miele's site would not let Coast place the order for the machine. David went out of his way to help us order the machine directly from Miele, entered all of our information, made sure the order shipped to the right address, and at the end of that I'm not even sure he got paid for it! Outstanding effort by David. I hope Coast management follow up with Miele on this, it definitely wasn't fair to him, but he was fair to us. A truly great gesture. Thanks David!
16:14 19 Mar 19
Good prices and service
02:54 13 Mar 19
great variety of products
19:53 10 Mar 19
19:53 10 Mar 19
We had a great experience with Rod. He showed us all the make and models without pressure of purchase or "buying up". Would recommend to anyone
15:35 01 Mar 19
Lots of variety and good customer service
21:21 26 Feb 19
Awesome!! I learned so much. They match what competitors are doing as well. And they do a little bit more for you!! I just have to decide now which washer or washer and dryer I would like!
19:26 12 Jan 19
15:54 08 Jan 19
15:50 30 Dec 18
23:15 28 Dec 18
18:16 21 Dec 18
Good selection of appliances, great prices on their clearance items
19:39 02 Dec 18
Very good showroom and great help from staff, special thanks to Ashley.
20:49 25 Nov 18
Always a great experience ! Sales guy was super helpful finding us a cost effective appliance for our rental and super quick. In and out in 15 min
04:59 19 Nov 18
Large selection of appliances that range from Sub Zero to Miele to Bosch to KitchenAid to Whirlpool to Samsung to Jenn Air to Maytag to Whirlpool to Thermadoor to Electolux to Liebherr to Wolf and finally to the top with Gaggenau appliances. Every home appliance needed such as washers and dryers, fridges, freezers, stoves both gas and electric, microwaves, convection ovens, hood vents or ventilators, and other smaller kitchen appliances. Large selection with knowlegeable staff.
Sungmin Josh Kim
18:05 15 Nov 18
We were very fortunate to pay them a visit week before the Black Friday. We were tight on budget and the Sales associate there (Don) knew his stuff and answered all our questions. My wife and I were able to tell he gave us where there were extra savings and features we would get. To top it off, he gave us extra savings on top of what we already felt was a great deal (like extra 15% which was huge for us), EVEN AFTER we left the store and thought we were paying that previous price. He didn't have to, but he did so anyway and that's a great service you remember for a very long time.
06:18 04 Nov 18
22:28 30 Oct 18
No pressure and no hassle. I went in knowing what I wanted and got exactly the information i needed (pricing and availability). I left to do some research and returned a few hours later with a decision to buy. I had to drive to the warehouse about 10 minutes away to pick up my appliance, but that was my choice as I opted out of delivery. Overall I am happy with my experience, and will return in the future.
18:19 15 Aug 18
Update: Our pieces of scratched flooring were replaced by Just Done (appliance delivery company) today (August 15), at no cost to us. The lady I dealt with at Just Done was very professional and once we were dealing with them directly things moved very smoothly and in a timely manner. Our experience with Don was fine when picking out appliances. He seems very knowledgeable on all their products and honest about quality. However, during delivery our floors were scratched by the 3rd party installation company. At the time we didn't notice as there were large pieces of cardboard across the floor and only later when they were removed (after the delivery company left) did we notice. We live in a brand new house (first owners) and there are 2 very obvious lines from the stairs where the stove was set down and then slid across the floor. We contacted the delivery company who's receptionist was very rude & informed us we would have to first contact Coast who would then contact them. So we contacted Don, who sent an email to the delivery company indicating our issue. A week later we had heard nothing back so phoned coast again, and they sent another email. Then another week went by and the delivery company finally responded asking for pictures to be sent across & so we sent across pictures with a description of what happened. I has now been another 2 weeks and we haven't heard anything from anyone. We are extremely disappointed at the customer service (or lack there of) we have received from both Coast to rectify or even respond to our concerns.
16:16 30 Jun 18
14:55 29 Jun 18
19:53 24 Jun 18
Very nice layout! staff are very nice !
20:43 23 May 18
02:56 12 May 18
We had a great sales experience with Don. He was knowledgeable of the appliances we were looking at and showed us all the features. He was also willing to deal and gave us a great price. We haven't taken delivery yet but I hope it will be as smooth as the buying process.
19:37 29 Nov 17
Excellent customer service! Matched a lower price at another business. Picked up set (washer/dryer) within 10 minutes at the warehouse.
03:34 02 Nov 17
This is an initial evaluation of service as I only chose my appliances today. i have not received them as we do not need them until March.1. On arrival the receptionists were so busy playing on their phones they did not even greet myself or my children. I was very disappointing with this (hence the 4 stars not 5)2. I did end up finding myself a sales Rep, Marc, and he completely redeemed the situation. I came in knowing that the amazing Kitchen-aid sale was literally ending today and the deal was way to sweet to pass up. I told him what I wanted and he quoted me a great price. I mean absolutely out of this world AMAZING!!! Then I started having second thoughts about my appliance choices. I was waffling between a gas range and oven combo or a range top and double oven combo with added warming drawer. He gave me the time and space to call both my decorator and my contractor and discuss the 2 options. I came back to him with my modified choice and he redid the quote with my changes no problem.Marc is very knowledgeable about appliances was aware of my price point and never did I feel pressured to increase my budget. He also made me feel very secure in my second choice even though it was the cheaper of the 2 choices. It just worked better for my Reno and cooking style.To this point Coast you have done well! Unlike your competitor (who will remain nameless) you have not bad mouthed anybody. You respected my right as a customer to get multiple quotes and you guys came out on top!
21:21 27 Sep 17
Our builder purchased appliances from Coast Appliances west Edmonton store. The ice maker started leaking since day one. But we got other issues with the house so ice maker leaking problem wasn't that big concern for us till the builder fixed most of the house issues then we started to deal with Coast with the fridge issue. Alisha was very helpful. She scheduled the repair for us many times even the warranty expired. However, the ice maker still leaked. After so many time attempted repair, she helped us getting a new fridge eventually (mind you, this happened after the one year factory warranty has expired). The new fridge door got a dent during the transportation so she scheduled a replacement door for us. As customers, we are pretty happy. Big thank you to Alisha for all you have done for us!
01:38 03 Aug 17
I loved this place Big thank you very much to Ashley she helped a lot.
17:27 16 Jun 17
The sales staff is awesome! Big thank you to Mike! Went in Thursday night purchased fridge and by 9:00 am the following morning our new fridge was delivered. Delivery was awesome as well. Guys were super nice and super professional! This was my first experience with Coast Appliances and I will definitely be shopping there in the future!
15:38 25 Mar 17
00:46 14 Mar 17
The salesman were honest and polite. It was a good and quick experience. Would recommend this store to anyone!
15:12 30 Jan 17
13:51 31 Dec 16
Friendly and knowledgeable staff. Carries most brands of appliances.
15:57 19 Nov 16
I loved this place, they have very good prices and many many opinions. More than home depot before example. The employes are polite and welcoming. I definitely will go back and buy other appliances and I have already recommend them.
20:04 27 Sep 16
From time to time we get calls at the ice company I work at from people wanting to sell our bags of ice. The way selling ice works is we provide a freezer/merchandiser for the client to use as long as they sell our ice. Today we got a call from a new convenience store on the southside of Edmonton. After looking at the place we decided based on the volume new convenience stores tend to use that a chest freezer was the best option. You have to buy a lot of ice to justify an expensive ice merchandiser. Trying to get a chest freezer in a timely manner is usually difficult. Most places carry very little in stock so it usually a 2-3 week wait. Having failed to find a freezer in stock at the big box stores I called Coast Wholesale Appliances. Ashy took a look in her warehouse and had a chest freezer in the size I needed in stock. I drove down, paid for it, picked it up at warehouse two minutes from the northside store and I got a freezer for our new client. I appreciate low stress, stupid simple transactions which is what I got. Thanks Ashley and Coast Wholesale, you rock.
05:45 07 May 16
great sales service Greta was awesome
03:26 17 Nov 10