Nanaimo

Nanaimo

Branch GM:
Sue Capern

Phone: 250-758-4044
Fax: 250-758-0480

10-4151 Mostar Road
Nanaimo, BC
V9T 6A6

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Mon – Fri: 8:30am – 5:30pm
Sat: 9am – 5pm
Sun: 11am – 4pm

Victoria Day (May 20): closed

We’d love to hear from you!

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V M
V M
02:33 26 May 19
I am so proud of the people I work with ... What an amazing experience to give the Best in Customer Service and to all the loyal customers who make us so successful over the years .... Thank You Coast Appliances ❣️
Darren Stackhouse
Darren Stackhouse
19:31 06 Apr 19
Always super friendly staff.
Leslie Barclay
Leslie Barclay
18:34 26 Mar 19
Susan Mah
Susan Mah
06:29 21 Mar 19
Best customer service... I don't drive so it's pretty stressful when your in need of a big ticket item...I made a call Kelly was super helpful walked through what I needed and price range an quality... they deliver and pick up your old appliances... soooo happy and easy
Sue Anweiler
Sue Anweiler
22:17 04 Mar 19
My husband and I bought a kitchenaid refrigerator that we had hoped would last longer than the warranty. Sadly it did not. Dealing with kitchenaid was not a pleasant experience. We eventually went back to where we had purchased it -Coast Appliances. Tracy was fabulous navigating the maze for us. She went above and beyond in helping us replace our refrigerator. I would highly recommend this company for both price and service. Thank you-Sue Anweiler
John Kerr
John Kerr
01:58 01 Mar 19
Warranty who register it . Sofar good ... be nice if you would register the serial number on a piece of paper. Exellent job by the movers *
Connie Miller
Connie Miller
00:08 01 Mar 19
Excellent customer service from the moment I walked in the door to the actual delivery. Lou was very knowledgeable, helping me in deciding which appliance was right for me. Highly recommend!
Lowell Shaver
Lowell Shaver
21:46 05 Jan 19
Dealt with Trevor at Coast Appliances. He was extremely helpful, tried to get us our appliance on a tight schedule and he pulled through. Professional and knowledgeable, Trevor made appliance shopping easy.Thanks
Frank Ewert
Frank Ewert
20:07 04 Jan 19
Great customer service. Answered all my needs and questions. Thanks to Cost Appliances and to Trevor for his help.
Deron Colegrave
Deron Colegrave
22:51 02 Jan 19
Dealt with Trevor out of the Nanaimo store and couldn't be happier. Went above and beyond to help me, he told me he would "take care of it" and that's exactly what he did. Took a potential stressful situation and made it smooth and easy. His customer service will keep me and my family coming back. I highly recommend Trevor to anyone.
Jim Mur
Jim Mur
13:00 10 Dec 18
Expensive
Norm Shokal
Norm Shokal
06:29 04 Dec 18
Great service
Scott Standidge
Scott Standidge
07:34 27 Sep 18
Just looked around at dishwashers
Brian Saunders
Brian Saunders
22:10 19 Sep 18
Further to my post below: 5 days after posting - we have a full credit in the store for anything we wish to purchase.Did we fall through the cracks? Yes - Did the company step up and do the right think? Yes. It took a bit but we are no satisfied and thank the owner and folks at the Nanaimo store for taking care of us in the long run.Brian Saunders Sept 19/18------------------------------We are long time clients of this co. with many appliances purchased over several houses. We ordered a new Samsung french door fridge, stove and Bosch dishwasher from the salesperson in June. Arrived on the scheduled date at our townhouse. The Stove was not acceptable as it had been dropped and bent the upper housing containing the clock/oven controls etc. No problem, it was refused and sent back. It was also the wrong stove - money refunded thankfully and purchased elsewhere. The fridge leans back by 1- 1/2 inches at the top. It looks aweful next to the wall. Waited 2 weeks for a service person and was advised that there is no adjustment and sales person said I can put wedges behind the rear rollers. Huh? Several phone calls were ignored - one visit and the salesperson saw me and left for lunch. the customer service person said she would try to do something for us. Great, never heard back from her after 2 more emails. Sent photos, twice to customer service and asked for a different fridge. I have now been ignored for a month and I suppose I am not supposed to go away mad, just go away.Will not endorse this company in Nanaimo to anyone.
Alex Tobin
Alex Tobin
00:38 15 Sep 18
Amanda Klippenstein
Amanda Klippenstein
22:36 18 Aug 18
Casey Van Ierland
Casey Van Ierland
19:03 17 Aug 18
Had a great experience with salesperson Bruce Tober.
Jeremy Cummins
Jeremy Cummins
16:29 23 Jul 18
Friendly sales people and not pushy at all.
Michael Oram
Michael Oram
04:42 18 Jul 18
Vast selection of home appliances.Reasonable prices.
Warren Campbell
Warren Campbell
01:11 10 Jul 18
Very helpful and friendly
Teresa Pollen
Teresa Pollen
14:51 28 Jun 18
Sid Jenner
Sid Jenner
16:26 04 May 18
Good stock. Helpful staff.
mike bremner
mike bremner
22:08 30 Apr 18
Amazing service , especially from the service and warranty department. I have never been treated so well anywhere . I will recommend to all my friends.
Charles Sutton
Charles Sutton
14:03 24 Apr 18
Great selection of appliances and good service.
PHYLLIS AND HERMAN NYGAARD
PHYLLIS AND HERMAN NYGAARD
14:53 15 Apr 18
Rick Plotnikoff
Rick Plotnikoff
18:04 19 Mar 18
I received excellent customer service when I called today in follow-up to a Bosch dryer that was delivered but installed improperly at my elderly father's place. Tracy was very responsive and immediately rectified the issue, so we are very pleased!
Justin Olfert
Justin Olfert
20:16 01 Mar 18
Heidi Ryder
Heidi Ryder
06:15 14 Feb 18
Very nice and very helpful patient staff
Jesse Duckarmie
Jesse Duckarmie
22:18 07 Feb 18
Good discounts in there clearance section very knowledgeable and helpful staff.
Cat Charnell
Cat Charnell
18:17 23 Jan 18
We got good service here. They had a good January sale. Their selection is outstanding!
Jonathan Spry
Jonathan Spry
00:35 07 Jan 18
Large selection of appliances to compare models and makes. Very helpful and knowledgeable sales staff. Knew all the pertinent details and explained everything.
Aaron Rodgers
Aaron Rodgers
01:05 21 Nov 17
Darrin Wright
Darrin Wright
22:26 12 Oct 17
Edward Ducker
Edward Ducker
01:41 12 Oct 17
I work for a strata and get first rate service there. Andrew is definitely a top rate salesperson. Whenever we need an appliance he will go out of his way to accommodate.
Travis Brown
Travis Brown
01:00 08 Oct 17
Best place in town for appliances hands down.
Ben McKay
Ben McKay
20:38 04 Oct 17
Mariano 'Yano' Licup
Mariano 'Yano' Licup
20:33 20 Sep 17
Dalen Beirnes
Dalen Beirnes
14:31 05 Jul 17
Kate D
Kate D
03:52 16 Jun 17
Shawn Rundle
Shawn Rundle
20:41 06 Jun 17
Koran Weston
Koran Weston
00:00 17 May 17
Good prices good sales.
Trudy Griff
Trudy Griff
19:08 04 Apr 17
The five star rating is for the installation team of Roger and Laurel. Very knowledgeable and most helpful with all kitchen appliances. Went out of their way to please the customer and get the job done. I highly recommend them and Thank them very much.
Janice Horsnell
Janice Horsnell
04:26 07 Mar 17
I like their products, found staff to be very helpful. I always ask for Tammy, she's great. Will continuing buying here.
Mike Schan
Mike Schan
15:48 24 Nov 16
Lynda Poirier
Lynda Poirier
17:32 26 Oct 16
As a custom home builder I have bought a lot of appliances there. I send my customers there all the time as they have a good selection of products. They are not a wholesale company so it's better to shop around. They do sell higher end products and both I and my customers find the staff can be a little snooty and unhelpful. What really put me off is that they refuse to help me tie down my loads because of some sort of damage liability. This is the only supplier that I deal with that has this policy.
Adam Zanbilowicz
Adam Zanbilowicz
07:08 18 Oct 16
Good service and fast delivery. Will match prices.