We’d love to hear from you!
22:44 14 Aug 19
22:08 11 Aug 19
15:24 10 Aug 19
Helpful staff, lots of variety
Stan & Frankie Galbraith
20:37 27 Jul 19
Victor Mihic was extremely helpful. We had to find a fridge for a property In Qualicum while we were living in Edmonton. Victor did all the searching for us to find the right one. Thanks.
04:27 23 Jul 19
My salesperson Kelly Jacobsen was very professional, informative and helpful in every respect. She made sure that the price was competitive with other dealerships and was not only polite but also caring and very genuine. She was a pleasure to deal with. I was very impressed and will be a return customer.
23:03 22 Jul 19
I bought a stove top from them only had to wait one week till it arrived great service. Then I bought a dishwasher they price matched home depot for me great service friendly staff.
00:39 13 Jul 19
03:47 11 Jul 19
They really know their stuff here and they will match any price you find.
21:45 10 Jul 19
23:10 09 Jul 19
Kelly Jacobsen provided great service; helping me choose my new kitchen appliances. Even got me free home delivery. Thx Kelly!!
22:15 08 Jul 19
Went in to look at new fridges and were approached by kelly Jacobsen. She was very polite, knowledgeable and professional. Will definitely be back for all our appliance needs and will do our business with kelly.
22:02 08 Jul 19
Fantastic salesperson in John Nelder who stepped me through the selection process. He was very knowledgeable and dedicated in helping me chose the best appliances within my budget. Prompt, courteous delivery. Warren brought in the new appliances and took out the old ones with good grace despite a steep set of stairs.A friend recommended Coast Appliances and now I know why.
00:59 08 Jul 19
Kelly Jacobsen served me very well. Needed a new dishwasher and she helped me narrow down the choices. Good job. Thanks. No pressure.
18:11 06 Jul 19
14:17 06 Jul 19
I found John, my salesman, knowledgable about the fridge I was looking to purchase. He made himself available whenever I needed help and was very patient with my questions. Also helping me to get the best value for my money and looking how best to make my dollar stretch was great. I'm looking forward to using my new fridge.
21:03 04 Jul 19
Coast Appliances has been excellent with our move across the country. We have never had such qualified, helpful beyond belief, personable people to work with during our transition. Over the top service and delivery.
19:02 26 Jun 19
I stopped in to do some comparison shopping and found out that I had been asking the wrong questions. The salesperson took the time to explain the differences in product lines that I was considering for purchase. Glad I went with Coast.
18:57 26 Jun 19
We are the Merit Kitchen Dealer in Parksville and always recommend our customers to get their appliances at Coast. I know from my personal experience that the pricing is great, but I mostly recommend them for the value. Appliances are the backbone to any kitchen or laundry room, and having someone like Trevor (the other sales people have always done a great job as well) look after your needs- not only helps you out , but their product knowledge, and the fact that they send out a full list including links to the Tech. specs. is great for you and your kitchen designer. Don't think twice about using them... we would know -as this is all we do. This is not some "one off" experience that didn't work out because of a supplier issue or a mistake made...we have used them hundreds of times... Coast does a fantastic Job.Inter Island Design Centre
21:01 25 Jun 19
Excellent service from our very knowledgeable salesman Trevor. I would absolutely recommend this company to anyone looking for appliances for their new home or when they’re upgrading their old units.
20:41 22 Jun 19
Excellent service, selection. Our dishwasher gave up... but Victor at Coast set us up with an excellent entry level model on clearance.
02:33 26 May 19
I am so proud of the people I work with ... What an amazing experience to give the Best in Customer Service and to all the loyal customers who make us so successful over the years .... Thank You Coast Appliances ❣️
19:31 06 Apr 19
Always super friendly staff.
18:34 26 Mar 19
06:29 21 Mar 19
Best customer service... I don't drive so it's pretty stressful when your in need of a big ticket item...I made a call Kelly was super helpful walked through what I needed and price range an quality... they deliver and pick up your old appliances... soooo happy and easy
22:17 04 Mar 19
My husband and I bought a kitchenaid refrigerator that we had hoped would last longer than the warranty. Sadly it did not. Dealing with kitchenaid was not a pleasant experience. We eventually went back to where we had purchased it -Coast Appliances. Tracy was fabulous navigating the maze for us. She went above and beyond in helping us replace our refrigerator. I would highly recommend this company for both price and service. Thank you-Sue Anweiler
01:58 01 Mar 19
Warranty who register it . Sofar good ... be nice if you would register the serial number on a piece of paper. Exellent job by the movers *
00:08 01 Mar 19
Excellent customer service from the moment I walked in the door to the actual delivery. Lou was very knowledgeable, helping me in deciding which appliance was right for me. Highly recommend!
21:46 05 Jan 19
Dealt with Trevor at Coast Appliances. He was extremely helpful, tried to get us our appliance on a tight schedule and he pulled through. Professional and knowledgeable, Trevor made appliance shopping easy.Thanks
20:07 04 Jan 19
Great customer service. Answered all my needs and questions. Thanks to Cost Appliances and to Trevor for his help.
22:51 02 Jan 19
Dealt with Trevor out of the Nanaimo store and couldn't be happier. Went above and beyond to help me, he told me he would "take care of it" and that's exactly what he did. Took a potential stressful situation and made it smooth and easy. His customer service will keep me and my family coming back. I highly recommend Trevor to anyone.
13:00 10 Dec 18
06:29 04 Dec 18
07:34 27 Sep 18
Just looked around at dishwashers
22:10 19 Sep 18
Further to my post below: 5 days after posting - we have a full credit in the store for anything we wish to purchase.Did we fall through the cracks? Yes - Did the company step up and do the right think? Yes. It took a bit but we are no satisfied and thank the owner and folks at the Nanaimo store for taking care of us in the long run.Brian Saunders Sept 19/18------------------------------We are long time clients of this co. with many appliances purchased over several houses. We ordered a new Samsung french door fridge, stove and Bosch dishwasher from the salesperson in June. Arrived on the scheduled date at our townhouse. The Stove was not acceptable as it had been dropped and bent the upper housing containing the clock/oven controls etc. No problem, it was refused and sent back. It was also the wrong stove - money refunded thankfully and purchased elsewhere. The fridge leans back by 1- 1/2 inches at the top. It looks aweful next to the wall. Waited 2 weeks for a service person and was advised that there is no adjustment and sales person said I can put wedges behind the rear rollers. Huh? Several phone calls were ignored - one visit and the salesperson saw me and left for lunch. the customer service person said she would try to do something for us. Great, never heard back from her after 2 more emails. Sent photos, twice to customer service and asked for a different fridge. I have now been ignored for a month and I suppose I am not supposed to go away mad, just go away.Will not endorse this company in Nanaimo to anyone.
00:38 15 Sep 18
22:36 18 Aug 18
Casey Van Ierland
19:03 17 Aug 18
Had a great experience with salesperson Bruce Tober.
16:29 23 Jul 18
Friendly sales people and not pushy at all.
04:42 18 Jul 18
Vast selection of home appliances.Reasonable prices.
01:11 10 Jul 18
Very helpful and friendly
14:51 28 Jun 18
16:26 04 May 18
Good stock. Helpful staff.
22:08 30 Apr 18
Amazing service , especially from the service and warranty department. I have never been treated so well anywhere . I will recommend to all my friends.
14:03 24 Apr 18
Great selection of appliances and good service.
PHYLLIS AND HERMAN NYGAARD
14:53 15 Apr 18
18:04 19 Mar 18
I received excellent customer service when I called today in follow-up to a Bosch dryer that was delivered but installed improperly at my elderly father's place. Tracy was very responsive and immediately rectified the issue, so we are very pleased!
20:16 01 Mar 18
06:15 14 Feb 18
Very nice and very helpful patient staff
22:18 07 Feb 18
Good discounts in there clearance section very knowledgeable and helpful staff.
18:17 23 Jan 18
We got good service here. They had a good January sale. Their selection is outstanding!
00:35 07 Jan 18
Large selection of appliances to compare models and makes. Very helpful and knowledgeable sales staff. Knew all the pertinent details and explained everything.
01:05 21 Nov 17
22:26 12 Oct 17
01:41 12 Oct 17
I work for a strata and get first rate service there. Andrew is definitely a top rate salesperson. Whenever we need an appliance he will go out of his way to accommodate.
01:00 08 Oct 17
Best place in town for appliances hands down.
20:38 04 Oct 17
Mariano 'Yano' Licup
20:33 20 Sep 17
14:31 05 Jul 17
03:52 16 Jun 17
20:41 06 Jun 17
00:00 17 May 17
Good prices good sales.
19:08 04 Apr 17
The five star rating is for the installation team of Roger and Laurel. Very knowledgeable and most helpful with all kitchen appliances. Went out of their way to please the customer and get the job done. I highly recommend them and Thank them very much.
04:26 07 Mar 17
I like their products, found staff to be very helpful. I always ask for Tammy, she's great. Will continuing buying here.
15:48 24 Nov 16
17:32 26 Oct 16
As a custom home builder I have bought a lot of appliances there. I send my customers there all the time as they have a good selection of products. They are not a wholesale company so it's better to shop around. They do sell higher end products and both I and my customers find the staff can be a little snooty and unhelpful. What really put me off is that they refuse to help me tie down my loads because of some sort of damage liability. This is the only supplier that I deal with that has this policy.
07:08 18 Oct 16
Good service and fast delivery. Will match prices.